We thank you from the bottom of our heart for placing an order with us and making us a part of your celebrations. We strive hard to make your celebrations memorable and wonderful.
Please read these Terms and Conditions carefully, clarify them from Customer care if you have any doubts. Be assured that our spirit of working is that everyone should be benefited.
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).
By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
1. Who is ArchiesWorld.in?
ArchiesWorld.in is website from SKS Archies World which is registered with government of Maharashtra. This page contains all terms and conditions that stand for all orders placed on this site.
2. Delivery Timings:
We try to deliver at selected location as per our courier partner serviceability. We try to deliver products in max 3-7 working days but can’t be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, etc. Order cancelation would not be possible once order is dispatched.
We hold the right to cancel placed order during rush hour days like Valentine’s Day, Mother’s Day, Rakhi, New year Eve, etc and customer will be refunded with order amount within 5 working days.
3. Discounts:
All the discounts are decided by our team and none of the Discount and offers can be clubbed together.
4. Address Change:
Any changes to the recipient address would not be entertained once order is dispatched and order cannot be cancelled.
5. Order Change:
Any changes to the order would be entertained with monetary adjustments if requested before dispatching of order. Changes after that will not be entertained and order would not be cancelled. Order cancellation charges of 5% are applicable on all cancellation requests.
6. Delivery Product:
The flower arrangements cannot be guaranteed to be exact replicas of the ones shown on site because of different vendors & different season constraints. Although the quantity of product will be the same if there have to be substitutions because of non availability of products these substitutions will be of equal or higher quality. Change of color of flowers due to non availability shall also considered under this condition. Also, the icing and design of the cake may vary from the image depending upon local availability.
7. Service Complaints:
Any complaint of delivered products will be considered within 24 hrs of the delivery. Customers need to report the issue to customer support channels via Calls/WhatsApp or Emails. Customer need to show proper proof with regard to complaint.
8. Rules for delivery:
a) Delivery will be made as per the delivery address.
b) Archies World will be able to attempt delivery of your gifts using our courier partner ONCE. In the event the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases:
- Wrong shipping/delivery address.
- Recipient not available.
- Premises locked.
- Wrong landlines / Mobile number or Extension number which may render us unable to reach the recipient for the delivery.
- Recipient refusing to accept the delivery.
- Delivered the product at the Gate/ Reception/ Neighbour.
9. Rules for Duplicate Orders:
If ArchiesWorld finds that the same order has been made twice we will try to contact the customer and get that clarified. If the customer is not contactable we will take the decision on our behalf and that will be final.
10. Dealing with Fraudulent Customers:
If we find out any fraudulent behaviour from any client in terms of wrong address, unethical message, odd delivery timings or any other reason, we hold the power to reject that order or ban that customer without being answerable to anyone.
11. All courier items will be shipped using our courier partner. As such we cannot specify any delivery date or timing for such order. All orders will be delivered between 9 am – 7 pm and may take 3-7 days of shipping time depending on the product, availability and other parameters.
12. We hold the right to extend our services to any individual, organization, group or business unit. We may refuse to serve any individual, organization, group or business unit solely on our own will and we will not be answerable to anyone.
13. ArchiesWorld may amend its Terms & Conditions from time to time. These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Pune.
14. These Terms and Conditions, together with ArchiesWorld cancellation and refund policy, Privacy Policy, Disclaimer and other rules and policies posted on the site, which are hereby incorporated as if set forth fully in these Terms and Conditions, constitute the entire agreement between you and ArchiesWorld with respect to your use of and material available on the site, and they supersede all prior or contemporaneous communications and proposals between you and ArchiesWorld with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.
15. I understand that ArchiesWorld can send transactional and promotional SMS, Call, WhatsApp & Emails on my registered id & number.
16. ArchiesWorld’s objective is to provide the best service and quality products, and to ensure the same, ArchiesWorld might contact the receiver seeking the feedback.
17. In any case, if the order is placed by any individual unethically from ArchiesWorld.in. This will be considered as part of a fraud. The company has the right to cooperate with competent law enforcement agencies and to ask them to take appropriate action whenever such phenomena occur. Additionally, the company will notify the police or other competent authority.
18. Account Deletion:
To close your account, you can send us an email with the subject “Termination”. Our team will contact you and confirm the cancellation of your account by email.
Your account will be deleted at your request within 30 days. If you do not wish to delete your account, you can contact our team before the 30 days expires.
19. ArchiesWorld never asks for any of your personal bank details. Please do not share your personal bank details like Card Number/Pin/CVV/OTP/Card Expiry Date/UPI Pin, over Phone/Mail/SMS to anyone.